The Agency’s main objective is to build a high performance institution that manifests itself by compliance with good governance principles, while striving for operational excellence via continued service delivery improvements to beneficiaries
A comprehensive social security service that assists people in being self-sufficient and supporting those in need
Mission
To manage quality social security services to eligible and potential beneficiaries effectively and efficiently
Values
The Agency, as a public entity, subscribes to values that promote democracy and a culture of respect for human rights.
· Social Cohesion
· Confidentiality
· Integrity
· Fairness
· Transparency
· Equity
· Customer Care-Centred Approach
Strategic Themes
- Ensure a High Performance Institution
- Service Delivery Improvement
- Good Governance
- Building Human Capital
- Sound Financial Management
Mandate
The mandate of the Agency is to ensure the provision of comprehensive social security services against vulnerability and poverty within the constitutional and legislative framework
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